Browse Books: Business & Economics / Customer Relations

Inclusive 360: Proven Solutions for an Equitable Organization Cover Image
Inclusive 360: Proven Solutions...
By Bernadette Smith
$17.95
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Empathy in Action: How to Deliver Great Customer Experiences at Scale Cover Image
Empathy in Action: How to Deliver...
By Tony Bates, Natalie Petouhoff
$32.00
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Delivering Happiness: A Path to Profits, Passion, and Purpose Cover Image
Delivering Happiness: A Path to...
By Tony Hsieh
$17.99
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The Outcome Generation: How a New Generation of Technology Vendors Thrives Through True Customer Success Cover Image
The Outcome Generation: How a New...
By Paul J. Henderson
$22.95
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Lessons from the Mouse: A Guide for Applying Disney World's Secrets of Success to Your Organization, Your Career, and Your Life Cover Image
Lessons from the Mouse: A Guide...
By Dennis Snow
$19.95
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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets Cover Image
The Heart of Hospitality: Great...
By Micah Solomon, Herve Humler (Foreword by)
$17.95
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Customer Centricity: Focus on the Right Customers for Strategic Advantage Cover Image
Customer Centricity: Focus on the...
By Peter Fader
$17.99
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The Seven Pillars of Customer Success: A Proven Framework to Drive Impactful Client Outcomes for Your Company Cover Image
The Seven Pillars of Customer...
By Wayne McCulloch
$28.99
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Converted: The Data-Driven Way to Win Customers' Hearts Cover Image
Converted: The Data-Driven Way to...
By Neil Hoyne
$27.00
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The Customer Centricity Playbook: Implement a Winning Strategy Driven by Customer Lifetime Value Cover Image
The Customer Centricity Playbook:...
By Peter Fader, Sarah E. Toms
$17.99
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Customer Experience Management: How to Design, Integrate, Measure and Lead Cover Image
Customer Experience Management:...
By Nihat Tavsan, Can Erdem
$27.50
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An Audience of One: Drive Superior Results by Making the Radical Shift from Mass Marketing to One-To-One Marketing Cover Image
An Audience of One: Drive Superior...
By Jamie Turner, Chuck Moxley
$28.00
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